- If you have chosen to guarantee your booking by credit card, we will authorise your card approximately 1 week before arrival. This is not a payment but may be indicated as such by certain bank applications. Payment can be made at the hotel using your preferred method, after which we will release the authorisation/reservation on your card.
- If you have chosen our non-refundable rate, we will charge the card immediately.
Generic cancellation conditions (Individual booking)
- Before 12h, 2 days before arrival: without costs
- After 12h, 2 days before arrival: the first night will be charged
- In case of no-show: the entire stay will be charged
- In case of non-refundable booking: booking non-modifiable and non-refundable
Special cancellation conditions (Groups*)
- Between 7 and 0 Day(s): 100.00 %.
- Between 21 and 8 Day(s): 50.00 %
- More than 3 weeks: 25 EUR
(*) Groups: each booking as from 3 rooms